System prompt
Related service AI solutions
DEFINITION
The fixed instruction that frames every conversation with an LLM — its role, tone, rules, and what it must refuse. Get it wrong and the model drifts; we treat it as versioned, tested code, not a text box.
- RAG (Retrieval-Augmented Generation)→
An AI architecture where the model retrieves relevant documents from your own data before answering, and only reasons over that context. Kills ~80% of hallucinations.
- LLM (Large Language Model)→
A neural model with billions of parameters (GPT-4, Claude, Mistral) that generates text. In production we never use one bare · always wrapped in retrieval and guardrails.
- Embedding→
A vector representation of text (e.g. 1536 floats). If two embeddings are close, the meanings are close. In RAG we use this to pick relevant chunks.
- Vector database→
A database specialised for fast approximate-nearest-neighbour search over embedding vectors (pgvector, Qdrant, Weaviate). The engineering base of RAG retrieval.
- Eval (LLM evaluation)→
An automated test suite that runs ~50–200 'golden' questions against the model before every release and checks that quality metrics (accuracy, factuality, latency) clear the threshold.
- Guardrail→
An input- or output-layer that filters the model's prompt/response (PII scrubbers, prompt-injection detectors, JSON-schema validation, topic blocks). Not before/after the model · around it.
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