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14-day right of withdrawal (Hungarian e-commerce)

Related service Websites, web apps & online shops

DEFINITION

EU-level B2C consumer right: a buyer can withdraw within 14 days of an online (or phone / catalogue) purchase without giving a reason. The shop must refund within 14 days. Hungarian e-commerce cannot exclude this - only restrict for custom-made, perishable, or unsealed products. Missing or non-compliant disclosure extends the withdrawal period to 12 months. Shops must have a separate withdrawal flow.

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